Children at LEGOLAND

Making an application

Welcome to the Merlin’s Magic Wand Applications Page. Before you apply, please take a moment to look through the following before proceeding with your application.

How often can I apply?

Due to a high demand for tickets we only accept applications from those families/children/households we have not previously supported (regardless of when tickets were received previously and regardless if those families have additional children with disabilities/illnesses).

What am I applying for?

You are applying for a one off opportunity for tickets to a Merlin attraction for entry for 1 day. Tickets unfortunately do not include waterparks, special events, entry to 2nd gate attractions or ride access passes.

We can assist with a travel contribution towards getting to the attraction (Please note we are unable to fund any overseas travel or accommodation costs).

Am I eligible to apply?

We welcome applications on behalf of children aged 2-18 facing the challenges of serious illness, disability or adversity.

Applications must be made by either parents or guardians or registered organisations*(inc. schools/hospitals and councils), charities. We are unable to accept applications from 3rd parties.

Our criteria is

  • Aged 2 – 18 (incl) and must have not received tickets through our charity previously
  • Tickets for immediate family members only (Individual Applicants only)
  • Serious illnesses/Long Term illnesses*
  • Disabled (if learning disability, this must be moderate to severe and the child must have a statement of educational needs or similar)
  • In care home/in foster care/ recently adopted
  • Child impacted by domestic violence/abuse/bullying
  • Child of terminally ill or recently deceased parent/legal guardian or sibling
  • Registered Young Carer

Restrictions apply to all of the above and we base our decision on a case by case basis. Unfortunately we cannot assist with all conditions or circumstances.

Providing false or misleading information in your application will automatically result in the application being rejected.

What do I need in order to apply?

If you are a family applying on behalf of your child/children, you must have in place documentation which states your child’s confirmed diagnosis. This must be on official headed paper with logo. Examples of what documents you can submit are:

  • Hospital letter
  • SEN (Statement of Educational Needs)/EHC (Education, Health & Care)

Sorry, we unfortunately cannot accept the following as required paperwork:

  • DLAs & PIPs (Personal Independence Payment) as unfortunately they do not provide the full information we require to assess an application
  • Non-confirmed illnesses/disabilities
  • Badges, children’s disability registration passes
  • Appointment letters
  • Doctor’s surgery letters that are not on a headed letter with a logo (unless they are officially stamped)
  • Hand written letter, or printed letters with handwritten children’s details
  • Documents in Microsoft Word format

For Organisations/Charities/Schools you will be asked to provide at a later stage full details of the children you are applying for.

How will I hear from you?

When you submit an application you will receive an auto response. All other correspondence will come to you via email. You MUST add to your contacts or safe list to ensure you are receiving all of our emails as unfortunately we cannot accept any responsibility for any missed emails or days out as a result of this.

What should I consider before I decide on applying?

We assist with days out to Merlin attractions only. Not all attractions will be suitable for your child so we ask that you ensure before making an application that you are fully aware of the following to avoid disappointment.

  • Suitability – Rides, height restrictions, restriction dates, ride access pass availability, toilet/changing room facilities, parking facilities, general park accessibility, special effects attractions.
  • Distance of the attraction from the child’s home
  • Popular attractions – Many of the attractions available to you are open all year round, giving you ample opportunity to visit on a date that suits. However, please note that the more popular attractions e.g. UK Theme Parks can become very busy at peak periods throughout the year. To ensure you child/ren get the most out of the day please consider visiting at quieter times or choose an alternative attraction.

A full list of these including each attractions restricted dates can be found on the following link.

Do you offer tickets for raffle prizes or fundraising purposes?

We are unable to help with requests for raffle prizes to be used for fundraising. Each Merlin attraction does support a select number of very local causes, so if you have a Merlin attraction in your area may we suggest that you contact them direct.

Why is my attraction choice not available for selection?

Some Merlin attractions close for the winter. Taking into account our assessment/processing times, we have to remove these from the list of choices so that families have ample time to visit these attractions before they close.

Yes, I am ready. Apply online

About us

The Charity makes FUN accessible to children with three Magic Spells: "Magical Days Out" providing tickets and contributing towards a travel grant for families to enjoy their day at a Merlin Entertainments’ attraction; "Merlin’s Magic On Tour" working with our local communities at hospitals and hospices to bring the magic to the children wherever they are; and "Merlin’s Magic Spaces" designing and creating amazing projects in hospitals, orphanages, learning Centres and more all around the world.

Merlin’s Magic Wand is a charitable trust registered with the UK Charities Commission, registration number 1124081. Merlin’s Magic Wand Trustees Limited is a company incorporated in England and Wales with registered number 06511344.

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