Hello from the Merlin’s Magic Wand Team. We’re excited to be moving onto a magical new applications system in June. We’ll be taking a short pause for implementation and training, therefore new applications for Magical Days Out will be closed at this time. In the meantime, please follow us on social media to stay up to date with Merlin’s Magic Wand news and be the first to know when we will be accepting new applications:
We look forward to receiving your application once we’re open again. If your application is on behalf of a child whose illness, disability or adversity is life limiting and of a time sensitive nature, e.g. due to a rapidly deteriorating medical condition, please submit an enquiry through our Contact Us page and we will respond within 10 working days.
If you have already submitted an application, please note that application processing will continue and you will hear from us soon.
Thank you with magical wishes,
The Merlin’s Magic Wand Team
Due to a high demand for tickets we only accept applications from those families/children/households we have not previously supported (regardless of when tickets were received previously and regardless if those families have additional children with disabilities/illnesses). If you have been unable to use your tickets on two or more occasions we are unfortunately unable to assist with future tickets.
Applications for 1st time applicants can take up to 8 weeks to assess and be responded to.
You are applying for a one off opportunity for complimentary tickets to a Merlin attraction for entry for 1 day for immediate family only (Parents or guardians and siblings). Tickets unfortunately do not include waterparks, special events, entry to 2nd gate attractions or ride access passes. A full list of the Merlin Attractions can be found by clicking here.
We can assist with a limited amount towards a travel contribution to get you and your family to the attraction (Please note we are unable to fund any overseas travel). As a day trip charity we unfortunately are unable to assist with accommodation/overnight costs).
We welcome applications on behalf of children who we have not previously provided tickets for. The main child must meet the criteria as set out below.
Applications must be made by either a parent or guardian of the main child they are applying on behalf of. You can also apply if you are a registered organisation (inc. a school, hospital, council), specifically assisting directly children within our critieria (or have departments within the organistion/charity/school that specifically assists with children within our criteria). We are unfortunately unable to accept applications from 3rd party organisations (organisations/charities applying on behalf of other organisations/charities, please contact Magic Wand for exceptions).
We are also unfortunately unable to accept applications from 3rd party individuals (applying on behalf of a friend or family member or other person with whom you are not associated or related to)
The main child child you are applying for must be 2 years of age before an application can be made.
Our criteria is
Restrictions apply to all of the above and we base our decision on a case by case basis. Unfortunately we cannot assist with all conditions or circumstances.
Providing false or misleading information in your application will automatically result in the application being rejected.
If you are a family applying on behalf of your child/children, you must have in place documentation which states your child’s confirmed diagnosis. This must be on official headed paper with logo. This will need to be attached to your application form (you can use a scanned document stored on your PC or take a photo of the document using a smart phone or tablet). Examples of what documents you can submit are:
Sorry, we unfortunately cannot accept the following as required paperwork:
For Organisations/Charities/Schools you will be asked to provide at a later stage full details of the children you are applying for.
You can see a document example here
When you submit an application you will receive an auto response. All other correspondence will come to you via email. We cannot accept any responsibility for any missed emails or days out as a result of emails being missed, so please check your junk emails.
We assist with days out to Merlin attractions only. Not all attractions will be suitable for your child so we ask that you ensure before making an application that you are fully aware of the following to avoid disappointment.
A full list of these including each attractions restricted dates can be found on the following link.
We are unable to help with requests for raffle prizes to be used for fundraising. Each Merlin attraction does support a select number of very local causes, so if you have a Merlin attraction in your area may we suggest that you contact them direct.
Some Merlin attractions close for the winter. Taking into account our assessment/processing times, we have to remove these from the list of choices so that families have ample time to visit these attractions before they close. Applications will reopen in January for these and we encourage you to apply then.
Ticket validity varies per attraction so please check our website for details.
If you do not use your tickets by the expiry date then tickets will need to be returned to us (along with any travel contribution paid). If you were provided with electronic tickets (print at home) or booked in a date you will need to advise us of their non use no later than 4 weeks after the expiry date of the ticket. If you do not use your tickets on 2 separate occasions unfortunately no further applications to our Charity can be made.
From the 25th May 2018, the new European GDPR regulation came into place.
Due to the sensitive nature of the information and paperwork we require in order to assess and process an application, we are legally required to obtain consent to terms and conditions and collection of personal information. For full infomation please refer to our guidelines.
For a list of Merlin attraction's please click here.
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